ganye1: I live in Adamawa, GSM was disconnected for about two months and when the service was restored I found out that my line was barred. I called your customer care and I was told that my line was not registered and that I have to register again. I did as I was told and the line is now making and receiving calls but cannot browse. I tried etisalat customer care but cannot get anyone to talk to. Please help me activate the line to browse for me. The phone no. is 08092327976

mr.drizzy:
This really a welcome development,have got couple of issues dat needs to be sort out

-its really very annoying to knw hw the data plan of u guys seem to high for we d smartfone users(excluding bb),the blackberry are given over 2gb(sometimes unlimited) for a cheaper rate,bt others are told to pay higher,dis is very bad!.i dnt like dis preferencial treatment giving to only bb users,i dnt knw if u guys knw it yet,dat most phone users in nigeria overall have switched to other smartfone devices(even most bb users now move to other platform). Cus thats what seem beta for all of us,pls if u can speak to the higher bodies of ur network to look into dis,it would be very much appreciated,most smartfone users(windows,ios and android,excluding bb) are very furious and are busy protesting in every media house there is..to make their voice heard,i wnt be suprised if u see dem roaming round d street,i very much knw that u've used an android device and knw hw much data it consumes and yet our network providers gives us a totally non-satisfactory plan.hw can u give 250mb for 1k on android..i alone dnt even do much downloading i jst try to be online..bt that plan cnt last me 3days!.that isnt fair.pls try and do something about it,cus its getting out of hand..in ghana theres a service that offer full 24hrs unlimited data for all device(i mean absolutely all) for just 200NG,in india airtel service offers 4-5gb for 1000 naira(if fully converted well),i can keep mentioning others,why is our different,pls look into it,

- am having problem with my sim,i suscribed for bis day couple of mnths back,and i jst cnt deactive it.it keeps deducting my credit(100) everyday when i load..i dnt use bb anymore so its of no use.pls i want u guys to rectify that pls,heres d number:08174872058::i dnt even load on dat line again jst becos of that complications


nb.@admin apologies for posting number! I jst needed an assitance!.

mr.drizzy:
This really a welcome development,have got couple of issues dat needs to be sort out

-its really very annoying to knw hw the data plan of u guys seem to high for we d smartfone users(excluding bb),the blackberry are given over 2gb(sometimes unlimited) for a cheaper rate,bt others are told to pay higher,dis is very bad!.i dnt like dis preferencial treatment giving to only bb users,i dnt knw if u guys knw it yet,dat most phone users in nigeria overall have switched to other smartfone devices(even most bb users now move to other platform). Cus thats what seem beta for all of us,pls if u can speak to the higher bodies of ur network to look into dis,it would be very much appreciated,most smartfone users(windows,ios and android,excluding bb) are very furious and are busy protesting in every media house there is..to make their voice heard,i wnt be suprised if u see dem roaming round d street,i very much knw that u've used an android device and knw hw much data it consumes and yet our network providers gives us a totally non-satisfactory plan.hw can u give 250mb for 1k on android..i alone dnt even do much downloading i jst try to be online..bt that plan cnt last me 3days!.that isnt fair.pls try and do something about it,cus its getting out of hand..in ghana theres a service that offer full 24hrs unlimited data for all device(i mean absolutely all) for just 200NG,in india airtel service offers 4-5gb for 1000 naira(if fully converted well),i can keep mentioning others,why is our different,pls look into it,

- am having problem with my sim,i suscribed for bis day couple of mnths back,and i jst cnt deactive it.it keeps deducting my credit(100) everyday when i load..i dnt use bb anymore so its of no use.pls i want u guys to rectify that pls,heres d number:08174872058::i dnt even load on dat line again jst becos of that complications


nb.@admin apologies for posting number! I jst needed an assitance!.

Kellymann:

Thanks for your suggestion and feedback. We believe our data plans are quite competitive and designed in such a way that there is something for everyone - with freebies - depending on your data consumption. You may consider subscribing to a higher data plan if your data consumption is high or consider employing several means to conserve data usage like switching off mobile data when not in use.

However, this will be forwarded to the appropriate unit and we will see how we can balance our data product offerings with our customers' yearnings.

Thanks for choosing etisalat.

kristianng:

Nawa oh!
Here's a screen-shot of the conversation with one of ur colleague on twitter. Is this professional?

majalisa: same boat same deck..anytym I recharge,N100 is deducted from my a/c,is not as if I subscribed to d happy hour insomnia..d line is 08099700450.
@ admins apologys..with regards to d data segmentation my oga has spoken my mind

mamud3: pls i mistakely subscribed for black berry plan on my android phone which i was on enable to use it,even av complain on etisalat customer care but dia is no result
.pls help
08181777050 but d data av not been used pls help me

Codedeben:

Thanks. But the line was registered. Since early last year.

physise: open ur bis make we dey flex joor

slim05: Hi there, please how do I activate my BlackBerry Internet service on Etisalat? Its urgent please. Thank you.

Kellymann:

Gate is open already. Continue flexing...

Kellymann:

Just confirmed now that the data capped BIS on etisalat can work on other devices including android by modifying your apn settings as explained in the screen dumps. Sorry for the mix up earlier. I was working with the information I have as at that time. This is a new update.

Thanks.

Kellymann:

Gate is open already. Continue flexing...

slim05: Hi Kelly man, thanks for your response, can u advice on plans for the bb10? I will prefer unlimited because I'm a heavy user. Thanks.

Kellymann:

Part of the data has already been used as the balance remaining now is 2.9GB. However, with the the update that you can use the BIS data on your android device, I believe you can now use the data to browse on your android device. Apologies for the inconvenience.

Thanks for choosing etisalat.

Kellymann:

We have different blackberry plans. You can send 'help' to 399 to get comprehensive information about our different Blackberry plans.

Thanks for choosing etisalat.

mr.drizzy:
bros u sure so! Me no wan f up oh!..if i wan try d 1day levels 1st,hope e go work oh

Djslickysly: pls wat is d pan settings??

Judinho59:

#PortingToEtisalat ASAP!!!

physise: pan?

Djslickysly: mr Kelly pls wat is the apn settings I'll use to enable my bis data work on my android?

Djslickysly: mr Kelly pls wat is the apn settings I'll use to enable my bis data work on my android?

lord.spiritual:

blackberryx.net

lord.spiritual:

blackberryx.net

physise: u mean blackberry.net ?

Najwal: Pls has anyone try dua eti bis stuff on non bb device, coz moa no ready throway my coins oo. @ Mr kellyman hop no foul play here.