Dear Professional,
We wish to inform you that we are having some open training in November on

“The Essential Skills for customer Service Excellence” as on table below,

Course Description: Customer Service Excellence
Course Duration: 2 Days
Training Date: Sat 2nd and 9th Nov.
Wed 6th and 13th Nov.

Other professionals have moved their career a step higher by registering for this training.
We thought it will be good if you can join other professionals in this training .

The course fee is 45,000/participant.

Core Competencies addressed in the training:
- Customer service excellence (Hello How may I help)
- Communication with Customers
- Handling difficult customers and complaints
- Working customer service teams and team motivation
- Understanding the customer service processes
- Understanding customer experience

Let us know if you would be joining us.
To know more about us, visit www.ccsponline.net
Or call Doris on 08066585611

Awaiting your response

Kind regards