Although, being aware of the kinds of ill-treatment most foreign countries subjects Nigerians to, I still went ahead to use services domiciled in those countries since it's legit and have no intention of fraud or whatsoever. I hope i get out of my present predicament.
Last month, I got an info on nairaland that paypal is now accepting Nigerians, extremely elated, I quickly opened an account even though I went through hassles setting it up due to various verification requirements. After successfully opening paypal, I went ahead to open an ebay account, setting up was quite easy, I linked my Gtb card and got confirmation my account has been activated.

Just about five days ago, I tried purchasing a item on a site even though my account couldn't cover up for the purchase, I just tried it to see if truly American sites would accept paypal payments from Nigeria. I got an error which is usual, I later got mails from paypal requesting me to verify my account again by sending my photo id, debit card and bank statement all scanned to them which I did and later got a mail the following day that my account is now fully operative.

Now to the major issue, I saw a phone on ebay at $275.00, though its a bid but i chose the 'buy it now' option, when i got to the checkout page, i got series of errors telling me i have limits to the number of items i can purchase or number of bids i could take part in. The funny thing isd i have never bidded before nor purchased on ebay. The only times i used ebay was year 2012 and 2013 when i purchased some items and it was though a forwarding company (myus.com). They carried out all the transactions and deducted the total from mt gtb card. Back to the issue, i google the cause of the ebay issue and found a solution which is for me to link my preferred payment method to my paypal which i had carried out earlier. I now had to link my gtb card again and the payment went through with confirmation mail.

About an hour later after successful payment which i got a mail to the effect as well as confirmation mail from paypal reflecting the deduction on my account, I received a shocking mail from ebay that my account has been suspended indefinitely due to some security reasons so as to protect buyers and sellers. I was furious, I didnt know what to do cos my account was now useless after debiting me, no way to track my purchase or contact the seller to request cancellation. I read online about the issue where ppl with same issue warned against opening another account or contacting the seller outside ebay cos ebay will find out if u open another account since it will be linked to current paypal account.

I held on and now decided to call their customer care line, I spoke for 19mins 38 secs, the agent apologised and requested me to send bank statement or utility bill or photo id reflecting the same address i used in opening my ebay account. Now, the problem is i used my office address to open the account and none of my utility bills or photo id reflects that. I later sent in the documents and extra ones like a letter informing them or my address issues via fax.

Early this morning, to my astonishment, I received a mail informing me that after reviewing my case, they realised their actions were correct and i will still remain suspended. I immediately called their line, spoke for 32 minutes, the agent apologized, verified my address and checked the transaction. She confirmed the seller even violated ebay policies. My pertinent question is how on earth should i be suspended for another persons acts? ebay even informed me after suspension that am no longer covered by their buyer protection meaning if the seller doesnt ship, its my biz (thats after receiving payment o). I was furious, asking her questions and showing my bitterness that how i wish i stuck to amazon.

She later assured me I will get my refund cos she has confirmed my account. She had to patch me thru to a rep in paypal and informed me to tell the rep i wanna file for claims. The paypal rep too confirmed my account and payment and adviced me to file for claims on paypal if the seller doesnt ship or ships the wrong item but i should wait till the date of estimated delivery time. She placed me on hold to check the estimated delivery time, after abt 4 minutes on hold, she informed me the seller didnt include it and thats another violation .

THE MOST SURPRISING THING IF NOT THE MOST SCARY IS THE FACT THAT THE SELLER HAS RELISTED THE SAME ITEM ON EBAY. THE SAME ITEM THAT WAS SHOWING "SOLD" AFTER I PURCHASED IT .

This i pointed out to the reps which was confirmed as abnormal. I would wait till 20th or 21st of this month, if i dont get my item, na to file claim straight up.

I guess its high time we boycott all these countries that labels us as fraud or stop using their humiliating services even though they are bigger fraud themselves.

I will keep my fingers crossed till that date and update this thread as events unfold. This is really a bitter experience, going though loss of my hard earned money.

*****Matured Comments Only, Please*******

I don't even have "childish" comment. I just want to follow the thread and learn a thing or two.

I knew this was gonna hit front page. If not for my procastination, I would have been dancin my skelewu on top my FTC award. Gboliwe beat me to it..... Let me go bak and read dis post again sef

Too long mhen


meanwhile

AMERICA WILL KNOW !

Gboliwe: I don't even have "childish" comment. I just want to follow the thread and learn a thing or two.

lol

Enkaynwa:

lol

You think I don't know you are using wayo to follow the thread too

Experienced ebay users should please come and demystify this please.

Lets see how events unfold....

Na wa o. God bless the chinese, This cant happen on aliexpress as its more transparent. Your fund is intact, it cant be released to the seller without delivery.

Whats the ebay seller's profile?
Its best you send an email to ebay if you have concerns dont call next time. Always put it in writing.

mayorall: Na wa o. God bless the chinese, This cant happen on aliexpress as its more transparent. Your fund is intact, it cant be released to the seljler without delivery.

Guess PayPal is same. I just hope I get my full refund. I also shop on aliexpress but you can't trust the genuinty of their brand phones

Y rnt u covered?
If the sellers doesnt ship within the estimated time. You have to open a case. It will be sorted out.

KnuckleHead:
Whats the ebay seller's profile?
Its best you send an email to ebay if you have concerns dont call next time. Always put it in writing.

Ebay doesn't have a direct mail for contact. They made sure they block or reduce direct access to them. You can only get thru via a phone number which the will give u an access code to enter before they pick your call

^^ Hold on.
Brb

KnuckleHead:
Y rnt u covered?
If the sellers doesnt ship within the estimated time. You have to open a case. It will be sorted out.

Yes, same thing I was told. Was told to file a claim if I don't get my item. When I tried to check the status of the item in my account, I was told there was an issue with the purchase so am no more covered by buyer protection and should try contact the seller on my own to sort out things. My acct is still suspended but I can sign in, just that I can't do anything else like tracking, contacting, bidding or buying.

nawa ooooop

Wow!

drakeskull:
Yes, same thing I was told. Was told to file a claim if I don't get my item. When I tried to check the status of the item in my account, I was told there was an issue with the purchase so am no more covered by buyer protection and should try contact the seller on my own to sort out things. My acct is still suspended but I can sign in, just that I can't do anything else like tracking, contacting, bidding or buying.

I had similar issues in the past, the seller failed to deliver and I was refunded as soon as I opened a case.

Dont communicate with the seller outside ebay. If you have to do so via your ebay profile.

You can contact ebay via your ebay profile but you will need to be logged in first http://pages.ebay.co.uk/help/account/contact-customer-support.html

Whats the sellers ebay link or gimme the link to the item you purchased? Lemme help you check if the seller is genuine

KnuckleHead:

I had similar issues in the past, the seller failed to deliver and I was refund as soon as I opened a case.

Dont communicate with the seller outside ebay. If you have to do so via your ebay profile.

You can contact email via your ebay profile but you will need to be logged in first http://pages.ebay.co.uk/help/account/contact-customer-support.html

Thanks a lot. I made sure I refrained from contacting him even though I almost did when I was suspended. Am just waiting for the estimated delivery date to come then file my claim

I know people who use ebay and if not for fear, I would be using it.It's even better to go to a shop and buy whatever you want twice the eBay price instead of going through stress like this.I just hope you don't loose your money.Just be patient.

The seller can RELIST the same item you bought if hes got more in stock. No fear

Wheres the link?

drakeskull: ..........The only times i used ebay was year 2012 and 2013 when i purchased some items and it was though a forwarding company (myus.com).......

watching as events unfold on this issue, kindly tell us if your experience with the forwarding company mentioned ..MyUS.com was commendable because I have been a member and about to use them soon.

Thanks.

KnuckleHead:
The seller can RELIST the same item you bought if hes got more in stock. No fear

Wheres the link?

Been trying to lointo my account to pull out the listing number but unable to login at the moment Will keep trying

stechi:

watching as events unfold on this issue, kindly tell us if your experience with the forwarding company mentioned ..MyUS.com was commendable because I have been a member and about to use them soon.

Thanks.

Very commendable in terms of swiftness. When my item got to them, I received it in Nigeria two days later, though I chose DHL as my preferred courier. Guess that made it fast. BUT, their shipping cost / charges depends on your kind/type of membership account. Another thing is that they will repackage your item when threy receive so this somewhat doubles the weight consequently increasing shipping charges. You can calculate an estimate on their site to get an idea. They are recommended.

Even if you alert till tomorrow, they won't listen.

KIV...

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Ok

op u nodey kuk 4 hux?y u dey cry tears, Eh wait,y dis people nodey ea wait make i c first to coment enter,i no like dis kind ting o

Bros like say I read the novel wey u write, I for comment.

No vex, ehn, what ever be the problem e no really concern me.

Sorry.

summary pls

Ever since my ExperiEncE with DSTV online payment who debited me10times more dan dey shud And wEn I complAined I was told d accT had been activated and refund wAs not possiblE, I vowed nevA to do Any online TransaCtion. Evn if it meAns going there to puRchAse it, I wudnt mind.

How is ebay then any different from our Nigerian online shops