I use HP Pavillion 6000. The problem I am going through now is that when I try to put it on, The light will come on briefly and shut down again. The Laptop will not even come up at all.

I bought the Laptop from Diamond bank. I paid the last instalment in August, So it is not under warranty any more.

Please help.

ola4u

Hmmmm,

This sounds pretty familiar. As far as I recall HP created an advisory about a batch of laptops that were identified to have been manufactured with some power related defects. The full advisory is still available here :-

www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277">http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277

And here are the symptoms relevant to the dv 6000 series :-

The following symptoms apply to the dv6000, dv9000 and v6000 series notebooks:

*
The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
*
There is no video on the computer LCD panel or external monitor.
*
The notebook has no power and no active LEDs.
*
The notebook does not start.
*
The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.
*
The notebook issues a single beep during boot indicating no power.
*
The external monitor functions but there is no image on the notebook LCD panel.

HPs remedy AFAIK is a 2 year extension to affected notebooks.

I would suggest that you read the limited warranty service enhancement advisory very carefully and then determine based on the symptoms you are experiencing and your laptop serial number if your laptop is elibigle for the 24 month extended warranty.

If your laptop is eligible and I think based on the description of your problem that it might be, then you may be in a position to claim the extended warranty.

All the best,

Brume

PS: it appears the advisory no longer shows the affected serial numbers, but i recall from an earlier post I made on this subject that for the 6000 series the affected serial numbers were :-

xxx625xxxx - xxx726xxxx

See my earlier post here :-

https://www.nairaland.com/nigeria/topic-75892.64.html#msg1743777

Brume,

Thank you for this vital information.

ola4u

ola4u:

Brume,

Thank you for this vital information.

ola4u

The pleasure is mine.!

Brume,

Pls help, I was at the HP Service Centre, Oko Awo, Victoria Island, Nigeria. I was told that they not service the HP Pavillion there. Where do I go next?

Ola4u

Contact these people :-.

I think they are HP partners who support the pavillons, and would honour valid HP warranties. Make sure you go with the right documents.

email varghese.k@redingtongulf.com
www.redingtongulf.com

Reddington Nigeria Ltd

Afprint Industrial Estate

122-132 Oshodi- Apapa Expressway

Lagos Nigeria.

numbers are 01-4525297, 01-7611401, 01-7450886

Brume,

You are doing a great job.

Thank you.

Ola4u

Hey!.,

My pleasure. Thanks for the compliment.

I hope you are able to address your immediate problem.

All the best,

Brume