Specialist - Processes Policies

Job Summary

•Manages processes, policies and standards for in- house sales programs and projects, cross-functional project management support and coordination, and business process support functions.

Principal Functions

•Liaise with the Program Management Office to ensure delivery of seemless sales operations process, process KPI to the sales channel

•Participate in activities required to establish new business processes, and facilitates the application of new technologies to existing business process processes

•Makes recommendations surrounding improving processes, efficiency and practices

•Communicates changes and may provide training to impacted business units. exclusively copied from www..com

•Provides technical expertise on available technologies and processes to improve quality customer satisfaction and cost performance

• Represent sale channel internally
and coordinates with other positions within the team to implement sales systems, complete sales projects and address ongoing service need
•Undertake strategic subscriber acquisition sales project monitor, optimize and report performance
within Channel Create a repeatable sales process to train sales team on new products and procedures •Provide reports on ongoing sales
projects and activities Perform any duties as assigned by the Manager, Systems and Processes

Educational Requirements

First degree or its equivalent in a relevant discipline

Experience, Skills & Competencies



•Demonstrate computer skills using MS Outlook,Word, Excel, PowerPoint and Vision
•Strong customer service skills; demonstrate follow through Detail-oriented; methodical
•Demonstrate project coordination skills
•Good analytical skills in gathering requirements and understanding big picture needs and objectives •Prior experience in developing and writing specifications and
proposals is preferred
•Minimum of two (2) years
•relevant work experience

Specialist – Sales Systems Support

Job Summary

•Provides adequate and seamless sales technical support to the sales channels.

Principal Functions

•Liaise with Engineering, IT, Sales, Marketing and Customer Care teams to ensure delivery of seamless sales operations support to the sales channels. •Implement approved improvement initiatives to ensure enhanced performance of the
team.
•Ensure prompt and efficient resolution of requests, complaints and other issues relating to sales systems and processes escalated from the Regional Sales offices. •Ensure that all sales channels have all required IT applications and systems.
•Attend team meetings as required.
•Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Sales Projects, Systems & Processes.
•Perform any other duties as assigned by theManager-Sales Projects, Systems & Processes.

Educational Requirements

First degree or equivalent in relevant discipline.

Experience, Skills & Competencies

Minimum of 3 to 5 years relevant work experience

Job Location-Lagos

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Source: http://.com/2015/01/etisalat-nigeria-latest-vacancies/

@op
Thanks.

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iambest:
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iambest:
Join the great illuminati in Nigeria and become powerful,rich and popular. Interested persons should contact agent Raymond on 08140013736.

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