360 Degree Habitat Limited, is currently seeking to employ suitably qualified candidates to fill the position below:

Job Title: Customer Relations Manager
Location: Lagos

Key Responsibilities

The Customer Relations Manager must have a full appreciation of the importance of Customer Satisfaction to the smooth running of the business, and is responsible for ensuring that this concept is conveyed within the division and to any external contractors providing products and services to the division.

The Customer Relations Manager must present himself at all times in a professional capacity, and is responsible for promoting the profile of the division by achieving excellent after-sales care to ensure the customer's expectations from the purchase and beyond are achieved.

Arrange weekly internal meetings with staff to resolve any issues, aswell as chair Weekly Build / Sales meetings and Completion meetings.
Communicate customer care issues to the Construction Director (and Managing Director, where appropriate) for review on a weekly basis

Apply via
http://www.pushresume.com/job_detail2/1039