I was making some withdrawal using one of my ATM cards on an ATM machine of a different bank, in the process the machine says I have reached the maximum withdrawal limit, since I kind of urgently need the cash, I quickly made a transfer of 80k from the bank to my other bank account.
I was able to collect 60k but the last 20k didn't come out, because the machine says insufficient balance, but i got a debit alert of 80k.
I went the next day to complain to the bank, they checked their system and said that I used ATM to withdrew 20k from my EMPTY bank account before the 80k came in, which then put my account balance on negative of -18,950 which collected the 20k when I put the 80k.
we have been on that for past 2days and I still don't understand how it happened that an ATM machine will dispense cash on an empty account and then give you a negative balance.
please has anybody had this kind of experience.

Let them print your account statement for you to ascertain what actually happened because Nigeria ATM finds it difficult to pay when you have cash talk more of paying without cash in account..


This ought be system error.

this is a system glitch brother ask for ur statement of account

pweeryambre:
I was making some withdrawal using one of my ATM cards on an ATM machine of a different bank, in the process the machine says I have reached the maximum withdrawal limit, since I kind of urgently need the cash, I quickly made a transfer of 80k from the bank to my other bank account.
I was able to collect 60k but the last 20k didn't come out, because the machine says insufficient balance, but i got a debit alert of 80k.
I went the next day to complain to the bank, they checked their system and said that I used ATM to withdrew 20k from my EMPTY bank account before the 80k came in, which then put my account balance on negative of -18,950 which collected the 20k when I put the 80k.
we have been on that for past 2days and I still don't understand how it happened that an ATM machine will dispense cash on an empty account and then give you a negative balance.
please has anybody had this kind of experience.

system malfunction can cause that. Likely tht do atm card bank not d machine had a system glitch. Can explain in closed camera abeg not here

So they mean people can now make withdrawals on credit via an atm machine? that's incredible!

Seun, lalasticlala, I think this thread deserves attention. Is it possible to make a withdrawal on an empty account?

I agree with the folks above, it must be a system glitch. But it had happened to me before. The account was empty and the bank decided to remove their ridiculous monthly charges which put the account at a negative of about N1,800.
So it is possible your empty account was debited by the bank and not you

e be like say make I day gather my empty ATM day withdraw 20k each...abi make I start with 10k