I have a friend who recently booked a trip from Victoria Island Lagos to Lekki, For Those of us in lagos we all know how "far" these two places are between each other. When he was booking the ride uber estimated 4,000 and at the end of the trip he was charged 18,256 which he paid and later reported the trip through the uber app.

Uber reviewed the trip and saw that they had made a mistake calculating the cost of the trip, the cost is meant to be 5,000 naira and agreed to refund 13,256 naira, However they made a refund of 13,256 in uber credits which can only be used when next he enters uber ride but my friend wants his money in cash because he paid for the trip in cash and also he uses uber only on emergency situations which might not be anytime soon.

He plans on suing them for damages and extortion, any advice would be welcomed

NO PROOF ?

Hollawayn05:
NO PROOF ?

https://www.nairaland.com/3874982/he-wants-sue-uber-nigeria#57726400 that is the actual thread

For an overcharge of under N14K, he intends to sue for N300,000,000?

How much would the legal challenge cost?
When he loses the case, I hope he realises he would be eligible to pay Uber's total legal cost?

A case of simply escalating to uber's higher authority would solve this easy matter.....

Goodluck with your legal challenge....

Lexusgs430:
For an overcharge of under N14K, he intends to sue for N300,000,000?

How much would the legal challenge cost?
When he loses the case, I hope he realises he would be eligible to pay Uber's total legal cost?

A case of simply escalating to uber's higher authority would solve this easy matter.....

Goodluck with your legal challenge....

incase you don't know withholding someone's 14k can do damages worth 300million to that person in 1week, which it's 8days now since this case started

Uber is acting all faceless now, no problem let's see how things play out

CanadianNurse:
incase you don't know withholding someone's 14k can do damages worth 300million to that person in 1week, which it's 8days now since this case started

Uber is acting all faceless now, no problem let's see how things play out

When you sue uber, post the link biko......

CanadianNurse:
incase you don't know withholding someone's 14k can do damages worth 300million to that person in 1week, which it's 8days now since this case started

Uber is acting all faceless now, no problem let's see how things play out

14K can earn 300,000,000 in a week? Possibly only Evans can promise such returns.......

Lexusgs430:


14K can earn 300,000,000 in a week? Possibly only Evans can promise such returns.......

I never said 14k can earn 300 MILLION in a week

I said withholding someone's 14k can cause damages worth over 300 MILLION,
Emotional damages, health damages, so many things my brother ask a lawyer around you

CanadianNurse:
I never said 14k can earn 300 MILLION in a week

I said withholding someone's 14k can cause damages worth over 300 MILLION,
Emotional damages, health damages, so many things my brother ask a lawyer around you

I am yet to see a Lawyer that would put in a claim for 300million, for a 14k refund issue.
And if he does, the case would simply be thrown out....
Emotional Damage & Health Damage, are simply abstract contents, how did you attach a figure to such abstract trauma claims?

If it was that easy to make 300 Million we would all be millionaire's........
Imagine how much I would have claimed from my DISCO supplier for all sorts of Damages........

Op... Please reduce it to 30,000 they will be able to pay .. U know what's 300 milla.. ..

Lexusgs430:


I am yet to see a Lawyer that would put in a claim for 300million, for a 14k refund issue.
And if he does, the case would simply be thrown out....
Emotional Damage & Health Damage, are simply abstract contents, how did you attach a figure to such abstract trauma claims?

If it was that easy to make 300 Million we would all be millionaire's........
Imagine how much I would have claimed from my DISCO supplier for all sorts of Damages........

lol u are yet to understand consumer protection law my friend it's not about argument last year abike dabiri sue diamond bank for millions of naira for mistakenly adding her name to debtors list please explain that

CanadianNurse:
lol u are yet to understand consumer protection law my friend it's not about argument last year abike dabiri sue diamond bank for millions of naira for mistakenly adding her name to debtors list please explain that

Did you study Law? Defamation of character is a separate category from this uber case...
Do you think consumers rights are actually protected in Nigeria?
When I said consumers, I mean the commonman?

Lexusgs430:


Did you study Law? Defamation of character is a separate category from this uber case...
Do you think consumers rights are actually protected in Nigeria?
When I said consumers, I mean the commonman?

now you are making a good point

CanadianNurse:
now you are making a good point

So you see, your friend needs to email and tweet, the top guns at uber....
One thing uber does not want now, is further bad press.
They might even offer a small compensation.......