I'm actually writing this post on behalf of a friend of mine. The boy is currently frustrated because GTBank Has Allegedly Refused To Release His School Fees.

Here's his story.

On the third week of December - N121,000 was paid into my account 0254819523 (AZODO GODSPOWER) for the school fees of my roommate who just got Admission into the University Of Port Harcourt.


On the second week of January, I went to the ATM at their Branch in Location, Mgbuoba to withdraw but I got an error message that I should go to the bank and verify issues with my account. I went into the bank and they told me that I needed to upgrade my account with a national ID card in order to have access to the money.

I immediately came back to school and registered for the national ID card at Choba. I was asked to come and pick it up the temporary ID card at Rumuosi in the next two weeks .

I went and got the national ID card after two weeks had elapsed. I went to the bank today with the national ID CARD and went straight to the customer service.

I patiently waited in the queue until it got to my turn. When it got to my turn ,they sent me to the marketing department to fill a form of almost 3 pages. I went back to the customer service and gave them back the form with the ID card.

After some minutes , they said that I should go and withdraw with the withdrawal slip since my ATM Card is not functioning. The customer service also confirmed that there was money in the account and they said that I can only withdraw N105,000.

I went to withdraw from the cashier and the lady there said there was no money in the account. I thought she was joking, I told her that I had money in my account , she replied that there was no money in the account and that all I had was N0.00 in the account. She accused me of coming to steal and threw my card and withdrawal slip away.

They said that there has been no transaction on the account. This is an account I have been using since September. I requested to see the manager and GTBANK Staff walked me out of their bank with their security with the reason that I was disturbing staff and customers.

The school fees deadline is on Friday and my roommate is risking losing his admission because he has not paid his school fees.

I was accused of being a thief and walked out of the bank for an account I have been using since September. I was embarrassed in public and harassed simply because I'm a student. I had to borrow money to find transport money to go back to school.

I could have shown them the debit alert but I recently flashed my phone and lost all the messages.

This is simply a display of unprofessionalism within the Staff of GTBANK . This isn't the first time GTBANK is toying with customers money. Something has to be done.

Modified

The issue has been resolved. The Manager Contacted Him this morning and his money is to be returned tomorrow

What!!!!

gbese reo!!! if u r sure you got the money in your acc, u will see your money soon. don't fight them just go to the manager straight but make sure the money is real in your acc bfr cos CBN got every notice that comes to your account.

this one na big problem ooo

Did you say they walked you out?

Well....not me

Go to twitter for quick solution

This is serious ooo

NaijaTechGuy:
I'm actually writing this post on behalf of a friend of mine. The boy is currently frustrated because GTBank Has Allegedly Refused To Release His School Fees.

Here's his story.



This is simply a display of unprofessionalism within the Staff of GTBANK . This isn't the first time GTBANK is toying with customers money. Something has to be done.

Cc Mynd44
Cc Lalasticlala
Cc Seun

the problem with your story is that you said its your friends account and you are his advocate. 3rd party stories always have jara.
Secondly, You omitted a lot of facts. Who, when, where and how was the money paid into the account? Any evidence of the payment??
Thirdly, NL cannot resolve your problem GTBank is a tech savvy bank. Your friend can report this issue to the HO on there website or app if he has a genuine case and I'm sure this issue will be resolved in minutes.


My two cents.

Florblu:
Did you say they walked you out?

Well....not me

Go to twitter for quick solution

If he goes to Twitter what will happen? All those tribal whipped idiot who drag GtBank on Twitter and claiming they have closed down their GtBank Account so that GTBank will crash,where are they?
GtBank I believe has the highest number of braches in Nigeria,this guy visited a branch,he wasn't satisfied with their service,and here is a supposedly educated person advising him to go to Twitter to drag a multi billion dollar investment,a PLC that has a name, Goodwill and customers to loose if they act unprofessionally.
@ Op you are so ignorant,what would GtBank do with your 100k. Your stupidity might have cost you your money, probably someone who has access to your details withdrew it. If not, request for your statement,for the month the deposit was made,and when it disappeared simple.
Only two scenario will suffice here:
Such money was never deposited in your Account
The money was deposited but has been withdrawn by someone who has access to your ATM and Pin.

Greatzeus:

If he goes to Twitter what will happen? All those tribal whipped idiot who drag GtBank on Twitter and claiming they have closed down their GtBank Account so that GTBank will crash,where are they?
GtBank I believe has the highest number of braches in Nigeria,this guy visited a branch,he wasn't satisfied with their service,and here is a supposedly educated person advising him to go to Twitter to drag a multi billion dollar investment,a PLC that has a name, Goodwill and customers to loose if they act unprofessionally.
@ Op you are so ignorant,what would GtBank do with your 100k. Your stupidity might have cost you your money, probably someone who has access to your details withdrew it. If not, request for your statement,for the month the deposit was made,and when it disappeared simple.
Only two scenario will suffice here:
Such money was never deposited in your Account
The money was deposited but has been withdrawn by someone who has access to your ATM and Pin.

Did you check the post. I'm pretty sure of it was your school fees that was being played with you won't respond like this. GTBank will necessarily not need 100k it's too small for them as a bank but they have to treat customers right and there's a possibility there staff have been toying with customers account.

What would warrant them to walk a student that has been using their bank since September out of their office and claim that no transaction has been made on the account since it was created.

Nutase:
the problem with your story is that you said its your friends account and you are his advocate. 3rd party stories always have jara.
Secondly, You omitted a lot of facts. Who, when, where and how was the money paid into the account? Any evidence of the payment??
Thirdly, NL cannot resolve your problem GTBank is a tech savvy bank. Your friend can report this issue to the HO on there website or app if he has a genuine case and I'm sure this issue will be resolved in minutes.


My two cents.

Nothing was added to the story. He actually transferred the money from his UBA account
I've asked him to go and print out the statement tomorrow and will give you guys feedback tomorrow

Dude just go to twitter, tag efcc,gtbank, human right, Cbn, Sahara report, and any other person that comes to ya mind that can help, lay ya complain and threaten to sue them, and thank me later

Greatzeus:

If he goes to Twitter what will happen? All those tribal whipped idiot who drag GtBank on Twitter and claiming they have closed down their GtBank Account so that GTBank will crash,where are they?
GtBank I believe has the highest number of braches in Nigeria,this guy visited a branch,he wasn't satisfied with their service,and here is a supposedly educated person advising him to go to Twitter to drag a multi billion dollar investment,a PLC that has a name, Goodwill and customers to loose if they act unprofessionally.
@ Op you are so ignorant,what would GtBank do with your 100k. Your stupidity might have cost you your money, probably someone who has access to your details withdrew it. If not, request for your statement,for the month the deposit was made,and when it disappeared simple.
Only two scenario will suffice here:
Such money was never deposited in your Account
The money was deposited but has been withdrawn by someone who has access to your ATM and Pin.

Or it could be the person sent him fake alert

[quote author=federal9 post=64822844]

Or it could be the person sent him fake alert[/quote
The money was transferred from his UBA account to his GTB. There was a credit alert on the GTB account and a corresponding debit on the UBA account

NaijaTechGuy:


Nothing was added to the story. He actually transferred the money from his UBA account
I've asked him to go and print out the statement tomorrow and will give you guys feedback tomorrow

then help him report the issue on there website or social media handles. That should get you a quick response.

Cc mynd44

Since the account Is not yet upgraded as at that time. The money must have bounce back to the sender. Since the the account can't hold that certain amount. Or ...

Kindly request for your bank statement for the given period.

If i am the one... I will start from the banking hall to shout and threaten them with a legal action... That will bring the manager downstairs

Op, since it's your friends account you shouldn't have used all his account details up there. Something like this would have been better 025481****.

Gt bank once stole my brother's 90 something thousand & nothing happen with no refund. That was in ekiti before closure & they claimed that withdrawal was done in badagary even when we had ATM & even present with them in ado ekiti. I left my account with them & never looked back after taking my stipends from them.

Try do all you can through customer service, but I hope they won't give foolish excuses

This should be on the front page


Lalasticlala

Seun