Job Vacancy for a Service Adviser

Auto Spa Ltd is a technology-enabled automobile workshop with enhanced capacity to cater for after-sale maintenance and repair needs of modern vehicles in Nigeria. We offer a refreshing alternative to dirty repair garages, inexperienced shops or overpriced dealerships.
To support our growth and expansion, we are currently recruiting to fill the position of:
Apply Here: https://application.autospa.ng/careers/
Qualifications:
BSc / MSc degree in Mechanical / Automotive/ Electrical Engineering
The Service Advisor will perform:
Advisory:
Receive clients complaints, recommend possible solutions (in synergy with technicians) as well as convince clients to carry out the recommendations with Auto Spa.
Profile clients and prepare repair quotes for the recommended activities, thereby achieving client satisfaction and profitability.
Part sourcing and liaise with vendors.
Diagnosis:
Carry out computerized diagnosis to complement observations from physical inspections and road tests.
Carry out off-site diagnosis at client office/base
Supervisory:
Ensure that recommendations are accurately implemented with best practices, efficiently and timely.
Quality Assurance:
Verify quality of work done by comparing vehicle conditions pre-repairs and post-repairs.
Equipment Maintenance:
Troubleshoot and repair garage equipment such as generators and compressors, hoist/ lifts.
Hands-on Repairs:
Step into vehicle repairs when volume ratio of vehicles to technician is high.
Skills:
The Service Advisor must possess:
Excellent people management skill.
Strong knowledge of Microsoft Office Suite.
Proven experience in automotive industry
Strong interpersonal, communication and presentation skills
Able to manage, guide and lead employees to ensure appropriate repair processes are being followed
A solid understanding of automobile diagnosis
Working knowledge of Launch and Autel diagnostic tools
Knowledge of workshop safety practices
Strong analytical and project management skills.
Strong creative outlook.
Confident, driven and dynamic leader.

Experience:
Minimum of one (1) year experience in automotive after-sale maintenance industry.
Fixed Pay:
=N=960,000 per annum.
Variable Pay/ Commission:
10% of profit generated for company through voluntary marketing.
Apply Here: https://application.autospa.ng/careers/