We are currently recruiting for our client in Digital space to fill the 9 vacant positions below:

1) Telesales Manager
2) Telesales Team Lead
3) Telesales Agents
4) Key Account Manager
5) Marketing Specialist
6) Social Media Manager
7) Content Writers
Field Sales Manager
9) Operations Manager.


Location- Lagos

TELESALES MANAGER
Job Description
• Meeting with sales managers to discuss Telesales strategies.
• Training junior Telesales staff.
• Writing sales scripts and customer answer sheets.
• Implementing sales strategies.
• Managing the Telesales team and assisting junior staff.
• Monitoring the performance of the sales team.
• Setting weekly and monthly sales targets.
• Maintaining customer relationships.
• Handling escalated customer complaints.
• Compiling and presenting sales reports.
REQUIREMENTS:
BA/BSc degree or equivalent
1-5 Years Relevant Experience
Computer use competency
Strong communication, negotiation and interpersonal skills
Self-motivated and driven

SALARY
Very High Competitive Salary

HOW TO APPLY:
Candidate should send CV to recruitment@fortknoxoutsourcing.com using job role as Subject.

TELESALES TEAMLEAD
Job Description
• Facilitate direct sales by instructing team members to inform existing customers about new arrivals in the company and encouraging them to make sales
• Inform customers about all products in the company, their uses and benefits
• Take orders made by customers and ensure that they are successfully delivered to them in due time
• Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction
• Ensure proper documentation in the information system in due time and check through them for accuracy
• Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
• Ensure that customers are treated cordially and are held in high esteem in order to make them
REQUIREMENTS:
BA/BSc degree or equivalent
1-3 Years Relevant Experience
Computer use competency
Strong communication, negotiation and interpersonal skills
Self-motivated and driven

SALARY
Very High Competitive Salary

HOW TO APPLY:
Candidate should send CV to recruitment@fortknoxoutsourcing.com using job role as Subject.

TELESALES AGENT
Job Description

• Cold calling; making multiple outbound calls to potential customers
• Performing customized targeted sales strategies
• Sharing information about company/product/organization by following sales scripts
• Meeting all quotas for cold, active, and inactive calls
• Facilitating future sales
• Meeting or exceeding sales goals
• Answering potential customer questions and follow-up call questions
• Closing sales and leading customer through purchasing process
• Understanding customer needs and offering solutions and support
• Maintaining record of calls through computerized system
• Collecting and updating call information
• Engaging customer during phone call with questions
• Answering customer complaints and doubts with solid information
• Updating database of prospective client information
• Ensuring all calls are recorded properly
• Assisting other team members as needed

REQUIREMENTS:
BA/BSc degree or equivalent
1-3 Years Relevant Experience
Computer use competency
Strong communication, negotiation and interpersonal skills
Self-motivated and driven

SALARY
Very High Competitive Salary

HOW TO APPLY:
Candidate should send CV to recruitment@fortknoxoutsourcing.com using job role as Subject.

KEY ACCOUNT MANAGER

Job Description
• Manage and ensure delivery of marketing activities for your clients
• Develop the marketing strategy for your clients in line with their objectives, co-ordinating marketing campaigns with sales activities to budget. Create proposal and attend pitch meeting.
• Creation and publication of marketing material in line with marketing plans
• Idea generation, plan and implement promotional campaigns
• Manage and improve lead generation campaigns, measuring results Knowledge and passion for marketing, including PPC, social media, website usability and measuring successes
• Monitor and report on effectiveness of marketing communications
• Maintain effective internal communications to ensure that all client activities are being met and delivered to scope
• Identify upsell and cross sell opportunities

REQUIREMENTS:
1. 2-3 years agency working experience
2. Strong attention to details
3. Excellent communication skills, verbal, written and presentation
4. Faster learner, problem solver, self-motivated team player
5. Have eyes for designs
6. Marketing and relevant degree
7. Oversea study background

Qualifications: (HND/B.Sc.)

How To Apply:
Interested candidates should send their CV to recruitment@fortknoxoutsourcing.com

Please ensure that the subject of your email read “Key Account Manager”.

MARKETING SPECIALIST
• Develop, implement, and track marketing programs such as email, social media, or digital campaigns, and events
• Collaborate with other internal teams (e.g. product and sales) to develop and monitor strategic marketing initiatives
• Analyze and report on the performance and efficiency of campaigns
• Conduct market research and analyze trends to identify new marketing opportunities
• Develop and create marketing materials, such as sales and product collateral, and ensure brand guidelines are met
• Write, proofread, and edit creative and technical content across different mediums
• Work with external agencies and vendors to execute marketing programs
Qualifications for Marketing Specialist
• Bachelor's degree in business administration, marketing, communications, or a related field
• 1-3 years of experience in marketing
• Strong knowledge of various marketing and analytics tools such as Marketo, Google Analytics, CRM systems (e.g. Salesforce), and content management systems
• Excellent analytical skills and a knack for data analysis
• Strong written and verbal communication skills
• Skilled in writing and editing content with an attention to detail
• Strong prioritization, organization, and project management skills
• Ability to travel as necessary
How To Apply:
Interested candidates should send their CV to recruitment@fortknoxoutsourcing.com

SOCIAL MEDIA MANAGER
Job Description
• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications
• Requirements
• Good to have Social Media Manager skills:
• Proven work experience as a Social media manager
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Solid knowledge of SEO, keyword research and Google Analytics
• Knowledge of online marketing channels
• Familiarity with web design
• Excellent communication skills
• Analytical and multitasking skills
• BSc degree in Marketing or relevant field
How To Apply:
Interested candidates should send their CV to recruitment@fortknoxoutsourcing.com

CONTENT WRITER
Job Description
• Create content campaigns that align with marketing objectives and company goals
• Produce, edit and customize content for all our platforms, including our website, LinkedIn, Medium and Facebook
• Pitch articles to third-party websites for publication and guest post on partner websites
• Perform online and on-the-ground primary research for blog posts, articles, guides and other content
• Work with the marketing team to analyze content performance metrics, such as total attention time, click-through rate and social following growth, and apply those insights to improve existing content and develop better content ideas for the future
• Write and A/B test our web copy, including CTAs, value props and landing pages
Requirements
• Ability to research and learn about a wide range of topics
• Excellent teamwork, communication and organizational skills
• Experience working with content management systems, such as WordPress and Drupal
• Knowledge of Chicago Manual of Style
• 2+ years freelance or agency writing experience
• Bachelor's Degree in English, Creative Writing, Journalism or related field

How To Apply:
Interested candidates should send their CV to recruitment@fortknoxoutsourcing.com

FIELD SALES MANAGER
Job Description
• Partaking in staff recruitment and ad hoc disciplinary processes.
• Determining and conveying sales targets that facilitate the actualization of our company's broader objectives.
• Assigning work to Sales Representatives in an equitable manner.
• Supervising staff to ensure that they perform the correct tasks to prescribed standards.
• Monitoring random negotiations to discern whether employees are adopting effective sales techniques.
• Ensuring that staff members are reimbursed for work-related purchases.
• Maintaining contact with clients to better understand and fulfill their needs.
• Using insights derived from performance reviews and market research to tweak systems, as needed.
• Hosting ongoing training to ensure that employees are familiar with our product releases.

REQUIREMENTS:
BA/BSc degree or equivalent
1-5 Years Relevant Experience
Computer use competency
Strong communication, negotiation and interpersonal skills
Self-motivated and driven

SALARY
Very High Competitive Salary

HOW TO APPLY:
Candidate should send CV to recruitment@fortknoxoutsourcing.com using job role as Subject.

OPERATIONS MANAGER
Job Descriptions
Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement and review operational policies and procedures.
Assist HR with recruiting when necessary.
Help promote a company culture that encourages top performance and high morale.
Oversee budgeting, reporting, planning, and auditing.
Work with senior stakeholders.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Work with the board of directors to determine values and mission, and plan for short and long-term goals.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Support worker communication with the management team.
REQUIREMENTS:
BA/BSc degree or equivalent
1-5 Years Relevant Experience
Computer use competency
Strong communication, negotiation and interpersonal skills
Self-motivated and driven

SALARY
Very High Competitive Salary

HOW TO APPLY:
Candidate should send CV to recruitment@fortknoxoutsourcing.com using job role as Subject.