Good afternoon everyone. Please I need urgent advise/help and I'd really appreciate if this is taken to FP.

On Sunday, 8th November 2020, I got a 50,000 naira debit alert from my Access bank. It was credited to my PiggyVest Flex account. Few hours later, I got another alert of 232,000 naira, credited to my PiggyVest Flex dollar account. Understandably, I was both shocked and angry, because I'd never used PiggyVest since I downloaded the app 7 months ago, my auto-save was not on, and I did not initiate it.

Subsequently, I contacted PiggyVest via phone calls, emails and someone's twitter (I was not using Twitter). At first, they made it seem like it was impossible, maybe someone did it on my behalf or I did it myself but when I kept insisting, they flagged my account and asked me to go through some processes (use another email address, change password, etc).

I completed this process 2 days ago and they unflagged the account. I tested it by withdrawing 50,000 naira from my PiggyVest to my Access bank account and it went through. Hours later, 47,000 naira was withdrawn again from my Access bank account to PiggyVest. I checked PiggyVest and realized that all the money there had been debited and funds transferred to one "Nancy Ekuma".

I contacted PiggyVest immediately and realized that my messages were being deleted from my email account, probably by the hackers. I went to Access bank yesterday to block both the account and ATM card but they couldn't do much because it wasn't a bank to bank transaction, PiggyVest as a third party was involved, they needed to know what bank the funds were transferred to.

I also visited PiggyVest office yesterday and they told me that they've flagged the user's account, they'll also contact the person's bank and if the bank is positive with replies, that's when they'll give me feedback.

I'm anxious and traumatized because I've lost a lot this year already, and this money is not entirely mine. Please, what can I do to make sure the money is truly refunded or hasten their processes? Also, how do I know what other apps these hackers have taken over and secure other things in my phone?

NB. I did not disclose any information or click on any link sent to me. The only place I submitted my card details is PiggyVest.

princessfelix:
Good afternoon everyone. Please I need urgent advise/help and I'd really appreciate if this is taken to FP.

On Sunday, 8th November 2020, I got a 50,000 naira debit alert from my Access bank. It was credited to my PiggyVest Flex account. Few hours later, I got another alert of 232,000 naira, credited to my PiggyVest Flex dollar account. Understandably, I was both shocked and angry, because I'd never used PiggyVest since I downloaded the app 7 months ago, my auto-save was not on, and I did not initiate it.

Subsequently, I contacted PiggyVest via phone calls, emails and someone's twitter (I was not using Twitter). At first, they made it seem like it was impossible, maybe someone did it on my behalf or I did it myself but when I kept insisting, they flagged my account and asked me to go through some processes (use another email address, change password, etc).

I completed this process 2 days ago and they unflagged the account. I tested it by withdrawing 50,000 naira from my PiggyVest to my Access bank account and it went through. Hours later, 47,000 naira was withdrawn again from my Access bank account to PiggyVest. I checked PiggyVest and realized that all the money there had been debited and funds transferred to one "Nancy Ekuma".

I contacted PiggyVest immediately and realized that my messages were being deleted from my email account, probably by the hackers. I went to Access bank yesterday to block both the account and ATM card but they couldn't do much because it wasn't a bank to bank transaction, PiggyVest as a third party was involved, they needed to know what bank the funds were transferred to.

I also visited PiggyVest office yesterday and they told me that they've flagged the user's account, they'll also contact the person's bank and if the bank is positive with replies, that's when they'll give me feedback.

I'm anxious and traumatized because I've lost a lot this year already, and this money is not entirely mine. Please, what can I do to make sure the money is truly refunded or hasten their processes? Also, how do I know what other apps these hackers have taken over and secure other things in my phone?

NB. I did not disclose any information or click on any link sent to me. The only place I submitted my card details is PiggyVest.

Do not wait on Piggybank... Petition EFCC ASAP!!!

your PiggyVest acc is compromised, Someone or group of persons don get access to ur details through Piggy.. report EFCC too like that guy up talk.

dawnomike:
Do not wait on Piggybank... Petition EFCC ASAP!!!

Thank you. Please, do you know EFCC email address or how I can do this?

ouzo1:
your PiggyVest acc is compromised, Someone or group of persons don get access to ur details through Piggy.. report EFCC too like that guy up talk.

Thank you.

princessfelix:
Good afternoon everyone. Please I need urgent advise/help and I'd really appreciate if this is taken to FP.

On Sunday, 8th November 2020, I got a 50,000 naira debit alert from my Access bank. It was credited to my PiggyVest Flex account. Few hours later, I got another alert of 232,000 naira, credited to my PiggyVest Flex dollar account. Understandably, I was both shocked and angry, because I'd never used PiggyVest since I downloaded the app 7 months ago, my auto-save was not on, and I did not initiate it.

Subsequently, I contacted PiggyVest via phone calls, emails and someone's twitter (I was not using Twitter). At first, they made it seem like it was impossible, maybe someone did it on my behalf or I did it myself but when I kept insisting, they flagged my account and asked me to go through some processes (use another email address, change password, etc).

I completed this process 2 days ago and they unflagged the account. I tested it by withdrawing 50,000 naira from my PiggyVest to my Access bank account and it went through. Hours later, 47,000 naira was withdrawn again from my Access bank account to PiggyVest. I checked PiggyVest and realized that all the money there had been debited and funds transferred to one "Nancy Ekuma".

I contacted PiggyVest immediately and realized that my messages were being deleted from my email account, probably by the hackers. I went to Access bank yesterday to block both the account and ATM card but they couldn't do much because it wasn't a bank to bank transaction, PiggyVest as a third party was involved, they needed to know what bank the funds were transferred to.

I also visited PiggyVest office yesterday and they told me that they've flagged the user's account, they'll also contact the person's bank and if the bank is positive with replies, that's when they'll give me feedback.

I'm anxious and traumatized because I've lost a lot this year already, and this money is not entirely mine. Please, what can I do to make sure the money is truly refunded or hasten their processes? Also, how do I know what other apps these hackers have taken over and secure other things in my phone?

NB. I did not disclose any information or click on any link sent to me. The only place I submitted my card details is PiggyVest.

Petition efcc and copy piggyvest and CBN. You don't need a lawyer to write your narration.

Your email account not the Piggyvest was compromised FIRST: Amongst other things, reset your email password if you haven't already.

I suspect you use the Google a/c password feature on your browser. If you logged in on a device that isn't yours and forgot to log out, it will synchronise your passwords and make it available on to the user. Also, once they compromise your email, if it's the same email linked to piggyvest, they'll just synchronise the password once they confirm you've been saving passwords on your google a/c

The fact that the hackers appear to have access to your email and piggyvest a/c suggests the issue is from your end.

Once you have your google a/c set to save passwords, you must be extra careful to ensure it isn't compromised. Also, set a password for your google password feature

Interesting

Resurgent2016:
I suspect you use the Google a/c password feature on your browser. If you logged in on a device that isn't yours and forgot to log out, it will synchronise your passwords and make it available on to the user. Also, once they compromise your email, if it's the same email linked to piggyvest, they'll just synchronise the password once they confirm you've been saving passwords on your google a/c

The fact that the hackers appear to have access to your email and piggyvest a/c suggests the issue is from your end.

Once you have your google a/c set to save passwords, you must be extra careful to ensure it isn't compromised. Also, set a password for your google password feature

Okay, thanks. I'm just learning about these.

ManTiger:


Petition efcc and copy piggyvest and CBN. You don't need a lawyer to write your narration.

Okay, thank you.

Nigerians are their worst enemies...
Thou shall not envy anyone,as we can see na fellow brothers dey dupe their brother.

Scams

ePrive:
Your email account not the Piggyvest was compromised FIRST: Amongst other things, reset your email password if you haven't already.

You can't withdraw from Piggyvest without answering a security question or 2FA. It must an in-house fraud

Avoid using unknown links , they could easy download bugs on your phone ...just restrict online transactions on your ATM and App ...Also be careful of Apps on your phone you can't vouch for , either remove them or freeze them ... That was how I was receiving otp from one Easy Credit and I haven't borrowed money in almost a decade now from any institution...