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Banks, MTN Dispute Over USSD, Airtime Fees Deepens - Business - Nairaland

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New Naira: Confusion Deepens As CBN Deadline Ends Today / Banks, Telcos Feud Over USSD Charges Deepens / N5.87b Fine: CBN Reviews New Evidence From Banks, MTN (2) (3) (4)

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Banks, MTN Dispute Over USSD, Airtime Fees Deepens by dre11(m): 7:49am On Apr 02, 2021
There were strong indications last night that some commercial banks may have yanked off their USSD, airtime purchase, and other online services from MTN network due to the disagreement between the financial institutions and the telecommunication company on the amount to be charged.

THISDAY gathered that the bank Chief Executive Officers had at a recent meeting agreed to shut down purchase of MTN services across all their channels beginning from 11 pm last night until further notice.

Attempt by THISDAY to purchase airtime from GTBank last night showed that the commercial bank had removed MTN among the network its customers could purchase airtime from.

However, Fidelity Bank was still offering the service as of midnight.

A source close to the banks explained that the disagreement arose after MTN recently reduced the discount offered to banks on airtime sales from four per cent to 2.5 per cent, which did not go down well with banks considering the cost of managing the infrastructure and other operational costs they incurred.

A top bank official, who pleaded to remain anonymous, said other banks are expected to comply with the decision of their CEOs from today.

He disclosed that over 60 per cent of airtime vending by telcos presently were done electronically through the banks.

The CBN and the NCC, had in a recent communique issued at the end of a meeting to resolve the disagreement on USSD fee between the banks and telcos agree that with effect from March 16, 2021, USSD services for financial transactions conducted at banks and all CBN- licensed institutions would be a flat rate of N6.98k per transaction.

This replaced the previous per session billing structure, ensuring a much cheaper average cost for customers to ensure financial inclusion.

“To promote transparency, the new USSD charges will be collected on behalf of MNOs directly from customers’ bank accounts. “Banks shall not impose additional charges on customers for the use of USSD channel. “A settlement plan for outstanding payments incurred for USSD services previously rendered by the MNOs is being worked out by all parties in a bid to ensure that the matter is fully resolved,” the communiqué explained.

http://www.thisdaylive.com/index.php/2021/04/02/banks-mtn-dispute-over-ussd-airtime-fees-deepens/

1 Like

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Monogamy: 7:49am On Apr 02, 2021
grin

2 money robbers wey no dey use gun...

101 Likes 2 Shares

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by inoki247: 7:52am On Apr 02, 2021
This people no just wan give anything bak to dere customers na all service dem want Make we dey pay for....

With the way things are going u will start paying for calling ur network customer care....

10 Likes

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Nobody: 7:53am On Apr 02, 2021
smiley

1 Like 1 Share

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by ojun50(m): 8:05am On Apr 02, 2021
make banks settle them.
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by affable4(m): 8:10am On Apr 02, 2021
Have you ever witnessed thieves sharing their loot in films? That is what is playing out here.

Two thieves who know what the other person knows can't seem to find a common ground.

You know what the problem is? SHARING FORMULA.

The people that are to pay this money are not even complaining, but the 'sharers' are the ones fighting.

94 Likes 5 Shares

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Globad(f): 8:11am On Apr 02, 2021
Misleading headline. What has this got to do with USSD?

4 Likes

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by tishbite41(m): 8:11am On Apr 02, 2021
H
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by ec0malchemist(m): 8:11am On Apr 02, 2021
Vv
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Movieguru(m): 8:11am On Apr 02, 2021
Make them dispute well well
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Seniorwriter(m): 8:12am On Apr 02, 2021
Imagine To think these banks charge unscrupulous fees on customers but are reluctant to pay up or remit their own part is very annoying.....
Las Las I realized that Nigerian banks are liabilities to the poor or average people...
If you must bank your money in Nigeria make sure you earn daily or hugely monthly!!!
Nowadays I don't even check my bank balance because I get emails of my online daily earnings that drops therein ...it's not been so easy but patiently and assiduously the bucks keeps accumulating!!!
Proactivity Leads To Productivity!!!
@Seniorwriter

2 Likes

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by flexd99(m): 8:12am On Apr 02, 2021
MTN is just being greedy, even smaller telcos are still offering four percent and a Telco giant as MTN wants to reduce to 2.5
Anyways, MTN is the one to loose more


BTW,
We're your best vendor for anything UK used laptops
Contact in signature

4 Likes 1 Share

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Lovelies1: 8:13am On Apr 02, 2021
Hh
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Offpoint1: 8:14am On Apr 02, 2021
What's wrong with all the network this morning?

I can't make call with my glo line, it keeps complaining of insufficient credit even when I have N500 on the line.


I can't make call with mtn, keeps saying I'm not allow to call all the numbers I've dial....


Try my airtel, all calls not reaching through
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Costello559(m): 8:15am On Apr 02, 2021
Zenith bank has bin d worst these days oo.. cry cry

9 Likes

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by yanabasee1(m): 8:15am On Apr 02, 2021
the disagreement arose after MTN recently reduced the discount offered to banks on airtime sales from four per cent to 2.5 per cent, which did not go down well with banks considering the cost of managing the infrastructure and other operational costs they incurred.



Nigerian banks are thieves... Alot of these banks are owned by our politicians....


MTN mean well to reduce the cost of charges...But the thieves aren't okay with it.. because they want more money....


This how I got debited and I don't even know what it means.... FGN ELECTRONIC MONEY TRANSFER LEVY..

The way banks steal our pennies in kobos..is totally wrong..

7 Likes 1 Share

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by EmmanuelScott1(m): 8:15am On Apr 02, 2021
I suspect this when I dialed my bank ussd on my phone, it gives an error message.

2 Likes

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by MidaserveNG: 8:15am On Apr 02, 2021
eMtiHen
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Osiris12: 8:16am On Apr 02, 2021
Hmmmmmmm

How I wish I could catch the vulture grilling machine one on one

My dogs will definitely do justice to his stupid hands

4 Likes 1 Share

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by abumeinben(m): 8:16am On Apr 02, 2021
Seriously, how much banks sef dey put on interest rate?

How much on loan?

Make dem calm down abeg.

4 Likes

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Tiwaz2: 8:17am On Apr 02, 2021
I for say! I can't buy airtime through my bank again, Access Bank entirely removed MTN from their mobile App

4 Likes

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by younglleo: 8:17am On Apr 02, 2021
Imagine...m
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by SelfBomb: 8:19am On Apr 02, 2021
It been done dey go on since.


Nawa, I sha see say my GTB no gree load card. Na 20N wan kill our banks dem. I just weak for my soul.


Make everybody buy better android dey use am run bank app. Funny peeps. VFD Or Kuda all the way...

4 Likes 1 Share

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by elmessiahs(m): 8:19am On Apr 02, 2021
this people are riping us off... wetin be Nigeria people crime, chai GOD
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by dhardline(m): 8:21am On Apr 02, 2021
No wonder I've been unable to purchase MTN airtime from my Access Bank app from late last night. Make una sort una self out abeg

1 Like

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by OfficialGaGa(m): 8:27am On Apr 02, 2021
At the end of the day na the common man dey suffer am.... nor be them esp the executhieves of these big Cooperations....

thunderbolt fire all of ona
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Lanre4uonly(m): 8:28am On Apr 02, 2021
It is much expected.
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by paulolee(m): 8:28am On Apr 02, 2021
h
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Strika22(m): 8:30am On Apr 02, 2021
Little wonder I couldn’t Load Airtime from my Bank this morning.
Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by BigDawsNet: 8:30am On Apr 02, 2021
My gf asked me if I love her and I told her that my heart is like my phone and she is the Sim card.

She was impressed
but I didn't tell her that my phone has dual Sim cheesy cheesy

6 Likes

Re: Banks, MTN Dispute Over USSD, Airtime Fees Deepens by Nobody: 8:30am On Apr 02, 2021
THISDAY gathered that the bank Chief Executive Officers had at a recent meeting agreed to shut down purchase of MTN services across all their channels beginning from 11 pm last night until further notice.

You're not kidding.
Cause I attempted to purchase airtime using USSD twice this morning with no success.
So our rogue banks have decided to take the low road to avoid paying up their debts?
Greedy financial institutions.

2 Likes

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