Ok I will keep this simple.

I tried withdrawing about three days ago from a POS and got an error message on the POS machine. The POS person could not give me the money; meanwhile, I was debited

I called Fidelity Trueserve immediately and they told me to wait 24 hours for an automatic reversal.

24 hours later, I called again and they told me that a manual reversal will be done and that it will take 7 to 9 days for that to be done.

That completely displaced me. Right now I am both broke, stranded and depressed just because i tried to withdraw my money from a POS.

I am so angry that I want to escalate this issue with them. Go to facebook, search for the page; "Businesses Companies and services review" and comment on the Fidelity post about your dispense error experience and reversal delay with Fidelity bank.

You can share your experience here as well.

Lalasticlala Mynd44