Dear MTN
Am writing to offer some form of advice to this network. The advice is in reference to one of MTN's value added service called magic number. It is imperative that you inform your customers of the position of this service. we want to know if this service has been permanently dissolved or an upgrade is in progress.
If it is dissolve, then MTN has made a marketing mistake and I assure you MTN will lose a lot of customers due to it. If an upgrade is being carried out, a formal time table should be made available to customers so as to know when this service will be back on line.
Also, those messages that have been placed when one tries to activate the magic number are nothing but ways of further frustrating already frustrated customers.
Also, the MTN magic number if it is legitimate and here to stay should be incorporate on line on mtnoline.com and also on the MTN call service help center.
MTN should be aware that many of its customers have purchased GLO lines and are now using there services. it should be noted that I am amongst those customers.

Forget MTN there always like that. I am now on GLO 2k per sec. Better than the magic munber