If a customer cancels an EVA Air ticket for any reason, They are also entitled to a refund, provided they purchased a refundable ticket before the cancellation. Customers have the flexibility to request a refund through the airline's website. Customers are required to fill out a refund request form after filling in details such as first name, last name and ticket number. The customer will have to select the refund option after finding the details of the canceled flight. After the airline's booking support team receives the completed refund request form, The request will be processed. If your flight ticket is eligible for a refund and your request is ultimately accepted, EVA Air will issue you a refund which will be credited to the original form of payment within 7 business days. However,Eva Air cancellation Policy says the customer will be patient. enough This is because airlines sometimes take up to 2 months to generate refunds.