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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy- Customer Inquiry Officer (female) (186 Views)
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Vacancy- Customer Inquiry Officer (female) by KUDINAIRA: 10:48am On May 10 |
We are seeking a dedicated and organized Customer Inquiry Officer (Female) to manage customer communications and maintain efficient service delivery. This role requires a proactive approach to handling inquiries and a keen ability to analyze customer interaction data. Location: Remote (Ilorin or Lagos preferred) Job Type: Full-Time Remote Key Responsibilities: Inquiry Management: Act as the primary point for all customer inquiries, ensuring timely and effective distribution to product managers. Data and Dashboard Oversight: Maintain and utilize a dashboard to monitor and report on customer interactions and satisfaction. Reporting and Communication: Provide concise reports on inquiry handling and facilitate effective interdepartmental communication. Required Skills and Qualifications: -University degree. - Good Command of English -Strong organizational skills and basic Excel knowledge. -Excellent problem-solving abilities and attention to detail. -Effective communication skills and a cheerful disposition. Benefits: -Competitive salary with performance-based incentives. -Opportunities for professional development and career advancement. -Supportive team environment focused on innovation and collaboration. Application Process: Please send your CV to vacancynigeria550@gmail.com by the closing date, 19th May 2024. |
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